Delete Your Mozey Account
Last updated: 2026-08-06
You can delete your Mozey account and its data at any time. This page explains how, and exactly what happens when you do.
You do not need the app installed to make this request.
If you still have the app
Open Mozey and go to Settings, then Account, then Delete account. You will be asked to type a confirmation phrase, because this cannot be undone.
That is the fastest route. It takes effect immediately.
If you no longer have the app
Email hq@goodweatherlabs.com from the address you used to sign in, and ask us to delete your account. Using that address is what lets us match the request to the right account, so please send it from there if you can. If you cannot, tell us the email address you signed up with and we will work it out with you.
We will confirm when it is done.
What gets deleted
- Your email address and your sign-in records
- Your date of birth
- Your daily step history
- Your comments and reactions
- Your friends, crews, blocks and mutes
- Your invites
- Your push notification tokens
- Your notification and leaderboard settings
- Your Soles history, level, streak, inventory and equipped items
What stays, with your name removed
The games you played stay on the board for the other people who played them. Scores, step deposits, final standings and celebrations remain, attached to an account with no name, no handle and no picture. We keep them because deleting them would rewrite other players' record of games they took part in.
Your seasonal standings stay for the same reason, including a step total for each season you played, along with your trophies and your league placement, because other players were ranked against them.
We also keep any reports filed about you, and the record that you filed a report about someone else, so that deleting an account cannot be used to clear a moderation queue. The text you wrote in a report is removed; only the record that it happened remains.
Please read this part plainly
Because your games stay on the board, the step counts recorded inside them stay too.
Your account is stripped of everything that identifies you, but it is not erased from our database. The records that remain are de-identified, not anonymous, and could in principle be re-linked by someone holding other information. If that matters to you, it should factor into your decision.
Deleting your account does not remove data already stored on your own phone until the app removes it locally, and it does not affect emails already sitting in your inbox.
We do not currently run automated expiry on finished game history.
Questions
hq@goodweatherlabs.com · Goodweather Labs LLC, 2108 N St, Ste N, Sacramento, CA 95816, United States.
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